Contacting Cifas as an Individual
Cifas is the UK's fraud prevention community. For over 30 years we have worked with hundreds of organisations to stop fraud and our community is made up organisations from across the sectors, including most banks, credit providers and telecommunication companies, who join Cifas as members.
As an individual you may come into contact with Cifas in the following ways:
- When you apply for a new product or service with an organisation that works with us, you will be informed that the information you provide will be checked with fraud prevention agencies - Cifas will be one of those agencies, although we may not always be referenced by name.
- If an organisation has turned you down for a product, service or employment opportunity they might advise you to contact a credit reference agency and Cifas for more information about why your application has been declined.
- If you become a victim of fraud – for example, if someone has used your personal details to make a credit card application in your name – then an organisation that works with us will record your details as a victim of fraud to protect you and notify you of this.
- You may have a protective registration marker with Cifas.
By law, you are entitled to request a copy of information held about you by Cifas. This is known as a data subject access request (DSAR) and is free of charge. Cifas is required to respond to your request within one calendar month of receiving a fully completed form and supporting documentation.
APPLY FOR A DATA SUBJECT ACCESS REQUEST
Fraudsters can acquire and use your personal details in a variety of ways. Find out how to prevent and respond to the growing problem of identity theft.
APPLY FOR A PROTECTIVE REGISTRATION
Cifas have partnered with Citizens Advice and their Scams Action Service which provides help and advice on scams. This includes helping people understand the types of scams there are and how to avoid them, and what to do if they become involved with one.
GET HELP OR ADVICE
Instructions for what to do if you have received the results of a data subject access request and would like to dispute the information Cifas holds.
Make a complaint to Cifas
As we grow in profile, more people are asking the question. Cifas is the UK’s leading fraud prevention service. We offer individuals and organisations help in combating the growing threat of fraud and financial crime.