How do I apply for a Data Subject Access Request (DSAR)?
You can apply for a DSAR by clicking here and filling out our simple online form. There is no charge for a DSAR.
To make a DSAR, you will need to provide the following information:
- your full name
- date of birth
- address history for the last 6 years
- Your home telephone and/or mobile number and email addresses.
We may also require at least two proofs of your identity.
- We can accept a copy of your passport, driving licence, biometric residence permit, national identity card.
- We also accept a copy of a bank statement or utility bill (which lists your name and address and must be dated within the last three months), a council tax demand letter or statement or an income tax notification from HMRC (which lists your name and address and must be dated within the last twelve months.
Still need assistance? Send us a message
How do I apply for a Protective Registration?
You can apply for a Protective Registration by clicking here and filling out our simple online form.
When you request Protective Registration, we place a warning flag against your name and other personal details in our National Fraud Database. This tells any organisation that uses Cifas data to pay special attention when your details are used to apply for their products or services.
Cifas Protective Registration does not affect your credit score. It is a fraud prevention measure and not a form of insurance against losses caused by fraud.
Cifas Protective Registration is only for people whose identities are at heightened risk.
The service does not cover transactions, such as credit or debit card transactions, and so will not cause any delays with financial products that are up and running. Where the risk of fraud is very low, some companies may accept the application without contacting you separately to ensure the application is from you.
Still need assistance? Send us a message
How I do I dispute information Cifas holds about me?
If you receive the results of your DSAR and want to challenge the information we hold about you, then the first thing you should do is contact the organisation who recorded the information to Cifas. Click here for a step by step guide on how to make a complaint.
If, following the review by the organisation and being sent their final response, you are still unhappy with the record you can ask Cifas to conduct an independent review of your complaint. Click here to use our complaints form.
Still need assistance? Send us a message
What shall I do if I cannot verify my identity?
As part of your DSAR application you may be required to provide us with proof of your identity and address.
We can accept the following documents:
- Passport, Driving Licence, Biometric Residence Permit, National Identity Card
- Bank Statement or Utility Bill, Council Tax Demand Letter or Statement, Income Tax Notification from HMRC
If you are unable to provide the above documents you can still apply for a DSAR and during the application we will provide you with alternate options to verify your identity.
Still need assistance? Send us a message
