There are a variety of ways you can get in touch with Cifas, whether you are an individual consumer or working for an organisation we have a relationship with.
If you have been the victim of identity theft or a scam, please report this to your financial services provider and Action Fraud. Action Fraud is the UK's national fraud and internet crime reporting centre. Please visit their website, or call them on 0300 123 2040.
If an application you’ve made for a financial product or service has been turned down, it may be because of information Cifas or one of the organisations we work with holds on you. Find out more about credit information and Cifas warnings on our Subject Access Request page.
Please note: we will only release a copy of any data Cifas holds about you via the Subject Access Request process. Please do not fill out the general enquiry form requesting this information as it will cause a delay in response.
If you are worried your personal details have been stolen, or you’ve noticed unusual activity on an account, you may be at risk of identity fraud.
Find out how our Protective Registration service can reduce the risk of becoming a fraud victim.
We do not currently operate an enquiry phone line, so please contact us via email or letter and we will be pleased to help.
You can contact us over email using the general enquiry contact form.
Or you can write to us at:
Consumer Affairs, Cifas
6th Floor, Lynton House
7-12 Tavistock Square
If you work for a local authority or relevant care body that is looking to provide protection against financial harm for vulnerable adults, please enquire about our Protecting the Vulnerable service.
We have a number of experts on fraud and financial crime prevention that are available to speak at your event.
Find out more and enquire about booking a Cifas speaker.
Our range of training courses on fraud and financial crime prevention is available to both member and non-member organisations.
Visit our Training section to find a course that suits you.