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Contact Us

There are a variety of ways you can get in touch with Cifas, whether you are an individual consumer or working for an organisation we have a relationship with.

Reason for enquiry

Find out what information Cifas holds on you

If an application you’ve made for a financial product or service has been turned down, it may be because of information Cifas or one of the organisations we work with holds on you. You can make a Subject Access Request to find out if we hold any information about you.

MAKE A DATA SUBJECT ACCESS REQUEST

Sign up for Protective Registration

If you are worried your personal details have been stolen, or you’ve noticed unusual activity on an account, you may be at risk of identity fraud. Find out how our Protective Registration service can reduce the risk of becoming a fraud victim.

DISCUSS PROTECTIVE REGISTRATION

Apply for Cifas membership for your organisation

Find out more about how Cifas membership can benefit your organisation on our Why Join Cifas? page. You can find information and make enquiries about the Internal Fraud Database and the National Fraud Database on their dedicated pages.

TALK TO OUR ENGAGEMENT TEAM

Look at and apply for the latest jobs at Cifas

As a continually growing organisation, Cifas is often looking to recruit and retain the best in their fields to help us in the fight against fraud. Find out more about working at Cifas and what roles we are currently looking to recruit for on our Careers page.

VIEW THE LATEST JOB ROLES AT CIFAS

Protect a vulnerable person in your care

We offer protection against financial harm for vulnerable adults. If you work for a local authority or relevant care body, or you are the legal representative of someone in your care, talk to us about how our Protecting the Vulnerable service can help you.

DISCUSS PROTECTING THE VULNERABLE

Get training in fraud and financial crime prevention

Our range of training courses are for financial professionals looking to improve their skills in fraud and financial crime prevention. They are available to employees of member and non-member organisations. Visit our Training section to find a course that suits you.

SIGN UP FOR A TRAINING COURSE

Other enquiries

You can call us on our enquiry line on 0330 100 0180 (Monday to Friday from 8am to 8pm, and weekends and bank holidays from 9am to 5pm).

Or you can contact us over email using the general enquiry contact form.

Or you can write to us at:

Consumer Affairs, Cifas
6th Floor, Lynton House
7-12 Tavistock Square
London
WC1H 9LT

If you have been the victim of identity theft or a scam, please report this to your financial services provider and Action Fraud. Action Fraud is the UK's national fraud and internet crime reporting centre. Please visit their website, or call them on 0300 123 2040.

Cifas speakers at events

We have a number of experts on fraud and financial crime prevention that are available to speak at your event.

Find out more and enquire about booking a Cifas speaker.

We are aware that an individual using the email address mike.haley@cifas-uk.org is posing as Cifas CEO Mike Haley. We can confirm this email is not legitimate and we have reported the matter to police.