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Data Subject Access Request form

The application form will work on all devices but we recommend you use your computer (rather than a smartphone or tablet) where possible, and in a secure location. We ask that the applicant completes the form personally. If it’s difficult for you to complete an online application form, please contact our Enquiry Line for help.

The information that you provide to us as part of your subject access request will only be used for responding to your request, which includes verifying your identity, and any queries you may have following our response. We will retain the information you provide to us for up to six years in order to respond to any follow up queries. We may send you an update by email about the progress of your request, and we will contact you if we need further information to help us locate any data that we may be processing about you.

If you agree, we will use an identity verification and authentication service to help us confirm your identity. Further details about this are at the bottom of the form.

We would also like to know why you are making a subject access request. This question is optional and your answer will not affect our response to you – instead, we will use responses to improve how we explain how we work.

Your Details
Please enter the number of complete years you have lived at the address. If you have lived at your address less than 1 year, please enter 1.

In order to make your request as quick and efficient as possible, we intend to use a service provided by Equifax to verify and authenticate your identity. This will involve us passing the details you enter into this form below to Equifax, and then you will be presented with a series of questions based on your Equifax credit file that only you should know the answer to. We do not have access to your credit file ourselves. Equifax only tells us whether you have passed or failed the checks that they have made to verify and authenticate your identity.

Equifax will make an entry in your credit file to show that an identity verification search has been carried out, but this “search footprint” will not be visible to any organisation who accesses your credit file. It will not affect your credit score – only you will be able to see the footprint.

If you do not want us to confirm your identity in this way, then the next page will tell you what documents we need you to upload instead.

Please select from the mandatory box below how you want your identity to be verified:

What brought you to the Cifas website to make this request?