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Three ways to make online fraud prevention training interesting to employees

21 June 2024

Most organisations will offer learning and development (L&D) opportunities as part of their employee engagement provision. Typically, this type of training is rolled-out because employers understand how effective it can be when upskilling teams, enhancing staff morale, and building a thriving culture that’s eager to improve. 

Figures from the Employer Skills Survey reveal that the average investment in training per employee is £1,780, so it is important organisations make sure their commitment to L&D is worthwhile – ensuring staff are utilising the learning on offer and personal development goals are being achieved. 

According to our research too, there’s a meaningful effort from the majority of key decision-makers to invest in their people and improve skillsets. Of the 500 representatives from large corporates surveyed, 73% expected their training budgets would increase in 2024 compared to the previous year. Only 6% anticipated a decrease. 

As an organisation dedicated to fighting economic crime, we know that your business’s people will often be the first line of defence against fraud. With the right training in place too, you’ll be adding an extra layer of protection for both your employees and enterprise, ensuring that nobody becomes your weakest link. 

While we deliver Cifas Fraud and Cyber Academy counter-fraud specialist courses and provide bespoke training and consultancy to organisations, for the purposes of this blog we’re focusing on the digital learning side of our expert fraud prevention training. Here are three ways to make your digital learning interesting so employees get the most out their training, build vital knowledge, and ultimately enjoy it… 


1. Make your digital fraud prevention training interactive 

It’s often difficult for learners to engage with regulatory training especially if what you’re offering is text-heavy and complex. With so much at our fingertips in today’s fast-paced digital world, there are a variety of creative options to explore to maintain an employee’s interest. 

Whether immersive film and storytelling animation work best for your business, or your people prefer a little healthy competition through gamification, providing engaging training that’s interactive and encourages employees to take part can keep them invested and inspire individuals to want to continue their learning, rather than feel they have to.  

Additionally, when staff are given the tools to improve their fraud prevention credentials in a meaningful and fun way, positive behavioural change can often filter throughout your organisation as a result. 


2. Ensure your digital fraud prevention training is relevant 

While the Government’s ‘Stop! Think Fraud’ campaign said fraud represents 38% of all crime in England and Wales, it also results in businesses losing billions each year, and there remains no question as to the impact that fraud has on individuals financially, mentally, and physically. 

Having true-to-life training that shows what could happen if fraud has infiltrated your organisation and/or put colleagues at risk can be extremely powerful and relatable. Effective storytelling may prove to be pivotal in this instance and resonate with your staff members. 

In addition, if employees are given actionable ways to help them detect fraud and financial crime and effectively put their learnings into action – as well as build confidence in how to protect themselves and their colleagues from criminal activity – this may prove to be significant when maintaining interest and developing a safer and more secure organisation, overall. 


3. Make your digital fraud prevention training accessible 

If learning feels like it’s an extra task on top of an already bulging ‘to do’ list for an employee, they may often deprioritise their education because they see it as more time-consuming than time effective.  

It’s important to create a buzz amongst colleagues so that they adopt a learning mindset and understand the importance of such training. Therefore, ensuring sessions, courses or programmes are short and digestible – and are accessible to all your staff – should help to enhance a day’s work rather than make an individual feel pressurised to complete activities. 

Through action-packed film, animation, and engaging storytelling, our immersive, video-led digital learning programme, Apollo, delivers universal fraud awareness training to all – whether you’re upskilling your entire organisation or your fraud intelligence and specialist teams. 

From defending against the dangers of identity fraud and criminal recruitment to detecting insider threats, Apollo empowers your employees to protect themselves, and your organisations. Each interactive episode is only 5-8-minutes too, adding value not hours to the working day. Book your free 7-day trial today

Posted by: Gary Drain

Digital Learning Manager, Cifas


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Posted by: Gary Drain

Digital Learning Manager, Cifas