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Speak to an advisor about your Protective Registration

If you still require assistance you can speak to an advisor by calling 0330 460 9601 (Tuesday, Thursday, and Friday from 9.30am to 12.30pm - excluding bank holidays). 

Please note this telephone number is for you to amend, cancel or ask questions about your existing Protective Registration. We do not accept new applications for Protective Registration over the telephone. You can apply using our online form.

Cifas records calls on the basis of our legitimate interests in staff training, security, and maintaining the quality of service. The recordings are stored in the UK and will be kept for 30 days as standard. Recordings are only accessible to Cifas and our advisors where necessary. We also keep a log of the phone number you’re calling from along with the date and duration of the call. You have rights in relation to the processing of personal data, including the right to complain to the ICO.