Speak to us about your PR

Speak to an advisor about your Protective Registration

Please note we will be closing our consumer line from Monday 23rd December to Wednesday 1st January. The line will reopen Thursday 2nd January at 9.30am.

If you still require assistance you can speak to an advisor by calling 0330 460 9601 (Tuesday and Thursday from 9.30am to 2.00pm). 

Please note this telephone number is for you to amend, cancel or ask questions about your existing Protective Registration. We do not accept new applications for Protective Registration over the telephone. You can apply using our online form.

Cifas records calls on the basis of our legitimate interests in staff training, security, and maintaining the quality of service. The recordings are stored in the UK and will be kept for 30 days as standard. Recordings are only accessible to Cifas and our advisors where necessary. We also keep a log of the phone number you’re calling from along with the date and duration of the call. You have rights in relation to the processing of personal data, including the right to complain to the ICO.