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Annual Report 2019

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Our priority remains ensuring that Cifas members continue to obtain exceptional value from their membership and are proud to be part of the UK’s largest fraud prevention community.

In 2019 Cifas strengthened and expanded its membership and influence, making it the most successful year to date. This was the year where new foundations were laid that would result in more effective member engagement and communication, and structural changes that would enable the organisation to deliver innovative new products and services for members.

But critical to this was also ensuring that Cifas members saw value in their membership, and continued to be proud to be a part of the UK’s largest fraud community.

More than 364,000 cases of fraudulent conduct were reported by Cifas members in 2019 – the highest ever number of cases recorded to the National Fraud Database.

By sharing this intelligence, Cifas prevented fraud totalling £1.5 billion, meaning that on average members saw a return of £208 for every £1 spent on membership.

Our members continue to be at the heart of our organisation, and during 2019 we brought more than 100 new organisations into Cifas membership, meaning that we passed the milestone of 500 members by the end of the year.

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