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Cifas warns holiday makers to be vigilant of scams following collapse of Thomas Cook

27 September 2019
  • Cifas warns Thomas Cook holiday makers not to fall victim to scammers

Cifas, the UK’s leading fraud prevention service, is warning holiday makers to be vigilant of scams following the collapse of holiday company Thomas Cook earlier this week.

Mike Haley, Chief Executive Officer of Cifas, said, ’Scammers are quick to react to opportunities such as the collapse of Thomas Cook, and we’ve already seen reports that  they are looking to take advantage of affected holiday makers.

‘If you did book a holiday with Thomas Cook, be cautious if you receive unsolicited calls or emails from companies suggesting that you rebook your holiday through them, or offering you a holiday that’s much cheaper than it should be. Remember never to give bank details or personal information such as passwords or PINs, or to transfer money quickly – especially if you are being put under pressure to do so.

‘If you think you’ve been a victim of fraud then speak to your bank immediately, and report it to  Action Fraud on 0300 123 2040.’




For more information, please contact: 

Corinne Gladstone
Head of Communications 
Tel: 020 3004 3654


Notes to editors

More advice on fraud prevention following the collapse of Thomas Cook is available on the website here.

Further information of how to avoid and report fraud is available on the Action Fraud website here.


About Cifas 

Cifas exists to prevent fraud and financial crime. We are an independent, not-for-profit membership organisation that protects businesses and individuals through effective and secure data and intelligence sharing between the private, public and third sectors. In 2018, Cifas member organisations prevented over £1.4 billion of fraud losses.

Cifas data is included in the Office of National Statistics England and Wales Crime Statistics of police recorded crime and works alongside law enforcement agencies in tackling fraud. Cifas also offers Protective Registration for individuals whose identities are at risk of being used fraudulently. We also run a scheme called Protecting the Vulnerable, offered free of charge to local authorities to protect those under the care of Court Deputies who are unable to access financial products and whose identities may be at risk.

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Posted by: Cifas Press Team

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