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About contacting Cifas


At present, you can contact Cifas online through our website, or by writing to us.

Data security is very important to Cifas, so we need to verify your identity before we give out or discuss personal information. This is why we do not currently take enquiries over the phone. But we always aim to respond to your query within 24 hours.

Before you get in touch we recommend that you check our Frequently Asked Questions or Consumer Complaints, which answer many people’s questions immediately. Enquirers often get in touch with Cifas with questions that need to be directed to their bank or other organisation. Checking our FAQs can save you time.

If you still need to contact Cifas, we’re happy to help. Email us using our online enquiry form or write to us at:


The Compliance Officer


6th floor, Lynton House

7-12 Tavistock Square




Protective Registration

Cifas Protective Registration is a defence against identity fraud for anyone with good reason to think they're at risk.


Cifas Membership enquiries

If you represent an organisation interested in sharing fraud prevention data through Cifas' databasesplease contact us here


Press or speakers


Cifas - A company limited by Guarantee. Registered in England and Wales No.2584687

VAT no. 524 3433 70