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Director of Strategic Solutions

Reference: Director of Strategic Solutions
Closing Date: 31/08/2022



Job Title: Director of Strategic Solutions

Reports into: Chief Product Officer

Directorate: Product Innovation

Location: Anywhere UK, with some presence in London Office

Cifas is the UK’s leading fraud prevention service, managing the largest database of instances of fraudulent conduct in the country. Our members are organisations from all sectors, sharing their data across those sectors to reduce instances of fraud and financial crime. Operating as a not-for-profit means our teams put all their efforts into our mission of fighting fraud, rather than creating a financial return for shareholders.

Fraud presents a serious and significant threat to the UK and our role in protecting businesses, the public and the economy from fraud is now more important than ever before. As a result, we have ambitious plans to innovate and create new services and products that will significantly improve the way that we and our members tackle fraud. Our employees play a crucial part in ensuring we remain the UK's leading fraud prevention service, whilst also ensuring our members remain at the heart of everything we do. 

We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whist keeping your wellbeing at the foremost with initiatives in place to promote the wellness of our people. 

We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. And were delighted to be recognised in the 2021 and 2022 best companies to work for listings. 

In return for helping us take the fight to fraud, all our employees receive an impressive benefit package including 33 days holiday, generous pension package, annual bonus, private healthcare, as well as a range of other benefits.

If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.

The Role

As the Director of Strategic Solutions, you will work closely with the CPO, to identify, develop and launch strategic level offerings which promote and enable innovation to fight fraud at scale in new and existing markets. You will anticipate emerging markets, drive and plan for product take up with members, consumers and partner organisations for new developments for go to market execution. You will also own and drive from concept to launch our strategic level solutions in the areas of identity protection and global data sharing opportunities.

The Responsibilities
You will be accountable for strategic solution development driving revenue growth of Cifas, building and executing on go to market plans for our key initiatives, translating strategy into actionable performance and growth goals. You will be furthering Cifas’ reputation as being a leader in fraud prevention. The role will focus on the strategic solution development driving revenue growth of Cifas and building and executing on go to market plans for our key initiatives. You will be working on translating strategy into actionable performance and growth goals and furthering Cifas’ reputation as being a leader in fraud prevention. One of the responsibilities will be to lead the go to market of our major strategic initiatives taking programme lead as required. You will be working closely with our Major Projects team to ensure we deliver on time and quality.

Additionally, you will be working on  leading on market and member engagement for our strategic solution development from conception to live use. Ensuring our members and the market are aware, engaged and involved in their development through operational and strategic engagement and you will also have the opportunity to lead on the development of comprehensive business plans for our strategic developments ensuring we can get the right development investment to deliver on quality and financial returns. These will include investment requirements for people, technical development, execution and in life business operation as well as accurately forecasting and manging cost during development working closely with our Major Project Office.

You will be working closely with the CPO to define the evolution of product innovation, new product design and emerging markets, bringing product expertise and excellence to the forefront, establishing a highly inclusive culture, and driving organisational performance.

Furthermore, you will be involved in actively managing multi million capital investment and expenses budget to ensure Cifas achieves its goals related to revenue growth and profitability.

Who we’re looking for…

We are looking for someone with previous experience of operating at senior leadership level, building a product-led business development plan, managing cross-functional teams working in agile ways, supporting, and challenging leaders to drive business performance. They should demonstrate experience operating at senior leadership, able to identify market trends and insights optimise product development.  We want someone with excellent interpersonal skills, business acumen and exemplary professional ethics with transparent and pragmatic approach to team management, creating stability during a period of change. You should be able to understand advanced business planning and regulatory issues having a solid grasp of data analysis and performance indicators and desirably have previous knowledge and experience in fraud and financial crime, Cifas membership, data management or fraud prevention systems and technology, advantageous

In addition, we would like someone that will have a strong role model of behaviours consistent with our values of collaboration, integrity, expertise, innovation, and respect, and able to respond positively to change, identifying the need for change and innovation. They are an influencer with excellent interpersonal skills, able to establish trust relationships with key customers, customers, partners, and stakeholders.

Benefits & Perks
Were proud to offer benefits and perks that help you feel and do your best. You will have access to a range of benefits, resources and expert guidance to help you prioritise your well-being, so you can thrive with a healthy body and mind.
•   Personal and professional growth
•   Agile working model
•   Exceptional healthcare coverage
•   Excellent pension package through salary sacrifice. 
•  Employee wellbeing – Wellbeing breaks, wellbeing hub access with resources to workout videos, meditation guides, yoga sessions and sleep stories. 

If you would like to know more about the role, our perks and benefits please reach out to us at People& 



To apply for this vacancy, you will need the following:
  • Your CV

Applications using this system require an eMail address. If you do not have one, please post the application to us.

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