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The UK's Fraud Prevention Service

Copyright © CIFAS 2006 - 2007. All Rights Reserved. Printed from www.cifas.org.uk on 04 July 2008
Is Identity Theft Serious?

Identity fraud is still a comparatively rare type of crime, but it is on the increase.

CIFAS figures show cases of identity and impersonation fraud reported as follows:

Year Cases Recorded
2007 77,500
2006 80,000
2005 66,000
2004 56,000
2003 46,000
2002 34,000
2001 24,000
2000 16,000 
1999 9,000

Victims
Costs
Why is Identity Fraud Increasing at Such a Rate?
Tackling the Problem
Elsewhere

Victims

Identity theft is definitely not a victimless crime. In 2007, CIFAS identified and protected 65,000 victims of identity theft.

As the scale and type of identity fraud varies, so does the impact on those whose identity has been stolen. In one-off cases, perhaps involving one fraudulent application or transaction, the damage to the victim may be minimal.

At the other extreme, persistent and skilled fraudsters who comprehensively steal an identity can cause a great deal of distress to victims. It can take between 3 and 48 hours of work for a typical victim to sort out their life and clear their name. In cases where a 'total hijack' has occurred, perhaps involving 20-30 different organisations, it may take the victim over 200 hours and cost up to £8000 before things are back to normal. They may suffer considerable (albeit temporary) damage to their credit status, which may then affect their ability to obtain finance or insurance - even a mortgage may be temporarily compromised.

However, in the eyes of the law, the financial institutions/lending organisations are considered the only victims, because they are the ones who have been defrauded. As a result, the damage inflicted on the reputation of the victims and the time they spend mending the trail of destruction cannot easily be redressed. Any such compensation needs to be fought for through the civil courts. This is likely to continue to be the case until legislation is introduced to specifically outlaw identity theft, as in the USA.

Costs

There are difficulties in accurately measuring the impact and extent of fraud in the UK in general, as only detected fraud is recorded. Furthermore, as identity theft in itself is not a crime under current UK law, the costs are buried in statistics for crimes of deception or theft.

However, the figures available show that:

  • Identity fraud cost the economy £1.5 billion in 2005 (Cabinet Office figures, 2006)

(The above figures are considered underestimates, as they do not include the costs to local government, the health services or education)

  • The Department for Work & Pensions estimated that benefit fraud involving false and stolen identities cost approximately £50m in 2001-2.
  • Identity fraud accounts for a criminal cashflow of £10m per day
  • There are 80 million active National Insurance numbers in the UK, with a population of 60 million
  • Plastic card fraud losses totalled £420 million in 2002 - identity fraud accounted for 5% (or £20.6 million) of this figure.
  • There are proven links between identity fraud and organised crime. Identity fraud is not exclusive to one particular type of criminal activity and cuts across most criminal sectors, including;
        - Illegal immigration
        - Drug trafficking
        - Money laundering
        - Vehicle theft
        - Fraud against the public & private sector

It is worth noting that, whereas statistics may cover either fraud against the public or private sector, fraudsters typically do not discriminate between the two - they merely target the weakest link. The same stolen identity can be used in applications for loans and credit cards, and for multiple benefit claims, tax evasion etc.

Also, how can the cost of a terrorist or a convicted sex offender operating under an assumed identity be measured?

Why is identity fraud increasing at such a rate?

The sharp increase in the number of identity fraud cases in recent years can be attributed to a number of factors:

  • Organised crime traditionally targets the UK.
  • It is estimated that the Police investigate less than 1% of identity fraud cases. The cases that are investigated consume a lot of Police time and resources. The criminal activity often crosses Police Authority boundaries and just one case can involve the investigation of hundreds of bank accounts, and the tracing of the same number of victims.
  • Until recently there has been insufficient deterrent to criminals.  Sentences in the UK have tended to be relatively light, although with the growth in identity theft and with the implementation of The Fraud Act 2006, there are indications that this is beginning to change.  It remains difficult to retrieve the funds obtained by the fraudster or to extract compensation from them, however.
  • Fraudsters have, in the past, exploited loopholes in the issue of 'identity documents' such as passports, driving licences and birth certificates. They have therefore managed to obtain official documents to prove a false identity:
        - Approximately 2,500 fraudulent applications for driving licences were detected by the Driver and Vehicle Licensing Agency (DVLA) in the 12 month period to March 2007.
        - In 2005 more than 4,830 driving tests were stopped due to doubts over the identity of the person sitting the test.
        - 16,500 fraudulent applications for passports were received by the Identity and Passport Service (IPS) in the 12 months to September 2006.
  • There is currently restricted access to Public Records in the UK by financial and other organisations.  Access to the registers of births, deaths and marriages would be of enormous value in verifying identities and preventing identity frauds.  A change to the law through a clause in the Police and Justice Act 2006 will mean – when it is implemented – that death registration data will be released to the private sector on a regular basis details of the recently deceased for fraud prevention purposes.
  • Criminals learn from one another, and when a crime is successful, others soon catch on.

Tackling the Problem

Given the extent of the problem, it is not surprising that the UK authorities are keen to crack down on identity fraudsters.

During 2002 the Government consulted on the introduction of ID cards, and it appears they intend to proceed with them in a few years time. Other countries have found that these cards offer a more secure form of identification than many of those available today.

It is likely that the introduction of an ID card would involve a central ID database. Financial services companies could use this database to verify the status of an ID card, and in so doing identify any forgeries.

In the meantime, the issue of the documents currently used as 'identity documents', such as passports and driving licences, has been tightened. The DVLA and IPS now have dedicated teams working together to identify fraudulent applications for passports and licences. The Department for Work and Pensions now has a Benefit Fraud Investigation Service employing 5000 staff.

In the private sector, a huge investment in fraud prevention is under way. CIFAS and its Members have made major investments in staff training so that front-line staff are fully trained to spot false identity documents.

Thorough checks are made on applications for financial products - for example, proof of name and address are often routinely requested, and companies carry out system checks too. It is common for a lender to ask to see a photo identity such as a passport or driving licence plus a recent utility, council tax bill or HM Revenue & Customs tax code notification. But the checks don't stop there. The electoral roll is checked too, and any payment history on existing accounts on a credit reference agency can be taken as supporting evidence of the individual's address. Fraud databases like CIFAS are also checked to ensure repeat offenders are identified.

CIFAS has also lobbied for the release of deaths records. The direct mail industry produces about 10 billion items of mail a year, and it has been estimated that 22 million of those are addressed to dead people. Access to deceased data would eliminate the problems of mailings to dead people, and would alert lenders if they received an application for credit from someone who was recorded as deceased.  A change to the law through a clause in the Police and Justice Act 2006 will mean – when it is implemented – that death registration data will be released to the private sector on a regular basis details of the recently deceased for fraud prevention purposes.

Elsewhere

The UK is not alone in experiencing the phenomenon of identity fraud.

The USA has the biggest problem but is the most advanced nation in tackling it. US lenders report losses of $1billion a year due to identity fraud - but US authorities can't accurately work out the total cost of identity fraud because of its complexity.

In the US every citizen has a Social Security Number, which in practice is used as an identity card. However, this also means that an identity can be thoroughly compromised, and in some cases victims have had to declare themselves legally dead to resolve the situation, a phenomena known as 'pseudocide'.

To tackle the problem, identity theft was made a criminal offence in the US, and offenders can be prosecuted accordingly:

  • The Identity Theft & Assumption Deterrence Act 1998 was introduced to criminalise identity theft, to ensure individuals (in addition to the financial institutions) are recognised as victims, and to allow for compensation for these victims. The Act allows up to 15 years imprisonment and fines up to $250,000.
  • The Act also encouraged better education of the US public regarding the theft of identity.

In the EU, the links between identity fraud and issues such as asylum, immigration and drug trafficking have led to it being high on the agenda. Individual countries have taken different approaches to the problem:

  • Four EU countries have compulsory ID card schemes (Germany, Belgium, Greece, and Spain). Spanish authorities plan to replace their existing identity cards with electronic versions. 
  • Eight EU countries have voluntary ID card schemes (Austria, Finland, France, Italy, Luxembourg, Netherlands, Portugal & Sweden) and three (UK, Denmark, Ireland) do not have a card, though Denmark has a national ID number scheme. Some countries with voluntary card schemes (Sweden and Italy) make it compulsory to register on a 'population database'.
  • In Holland, forging or altering identity documents carries a 5-year sentence.



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