Enquiries Concerning CIFAS Warnings

CIFAS understands how important your complaint/enquiry is to you and will attempt to resolve it as quickly as possible. However, CIFAS and its Members operate a formal complaints procedure which will be followed in every case.

The course of action you need to follow to resolve your complaint/enquiry depends on what it is, but the quickest route is to follow the procedures below.

Once you have read the CIFAS Complaints Procedure (see above), please click on the question/statement below most relevant to you:

• I want to find out if there is CIFAS data or other data registered in my name 
• I dispute CIFAS data recorded in my name and I want to get it amended or removed 
• I've been rejected for credit, insurance or another product or service - could it be a CIFAS warning that caused this? 
• I've recently been the victim of an impersonation. Will the CIFAS warning that was recorded to protect my identity stop me from getting credit or insurance? 
• I've taken out Protective Registration - will this stop me from getting credit or insurance? 

If the links above do not help you, please write to the CIFAS Compliance Officer with your query. Please note however, that CIFAS can only investigate or comment on cases where CIFAS data is involved. CIFAS cannot advise you on any issues relating to information shown on your credit reference agency file, such as Electoral Roll details, association/alias information or data relating to your existing accounts. If you dispute this information you should contact the credit reference agencies and/or the organisation that registered the information.

If you do contact us, always include your name, current address (with postcode) and details of your complaint. Do not send any identity documents or payment unless you have been advised to do so.